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Project: Polk County Universal Cashier

The Universal Cashier office is the one room in the county office building where tax payers go to get everything from license plates for cars to home owners' exemption certificates. The room accommodates a large volume of customer traffic.

Shiffler Associates was brought in to organize what had become paper chaos and to create a pleasant but durable environment.

The entire room was coffered into the existing structural system to create a greater sense of space. Indirect lighting was used to reduce eye strain for tellers. Airport-type direction signage was used for crowd control, while metal face panels decorate the fronts of the tellers' stands for durability.